Job: Full-Time Call Center Agent- Maumee, OH

This posting has expired and is no longer available.

Jobing Description

Looking to start a new Career that offers STABILITY within a Large Global Organization?

AllianceOne Inc., a Teleperformance company, is a global leader in the collections industry.  Part of an organization with over 128,000 employees in 50 countries, we offer unlimited career opportunities, including 100% of management promotion from within.

CURRENT OPENING: Full-Time Collection Agent

Maumee, OH

Start as an agent with us today and grow with AllianceOne in a rapidly expanding industry.

Did you know?

- Businesses nationwide placed $150 billion worth of debt with collection agencies (in 2010). Agencies were able to collect about $40 billion of that total.

- There are 4,100 debt collection agencies in the United States, employing nearly 450,000 people, and the industry expects to grow by as much as 26 percent over the next three years.

Responsibilities

• Contact delinquent customers of our clientele to obtain payment commitments and bring resolution to unpaid accounts

• Communicate with individuals by phone and written correspondence

• Negotiate and recommend action on accounts based on information gathering

• Obtain confidential information while accurately updating computer files while conducting each call

• Demonstrate effective skip tracing techniques through programs and policies implemented by AllianceOne



Benefits

• Medical and Dental Benefits after 30 days of employment

• 401(k) with company match after 90 days of employment

• Generous Paid Vacation Package starting at 6 months with over 3 weeks the start of each following calendar year

For additional information on AllianceOne Inc. visit our website at www.allianceoneinc.com or call 877-876-7886 to speak directly with a Recruiter.

Equal Opportunity Employer

Skills / Requirements

Qualifications

• Excellent verbal communication skills

• Must be self-motivated

• The ability to problem solve creatively

• Must be proficient in time management

• Negotiation skills

• Strong desire to achieve goals

• Basic computer knowledge/skills

• Ability and openness to work with a diverse customer base

• Works well in team settings